Difference between revisions of "The download file PLDONGLE.DLL is empty"

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(Created page with "==Products== Sage 100 2016 ==Description== The following error is retrieved when performing serialisation: “The download file [PLDONGLE.DL] is not the expected size..." [...")
 
 
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==Description==
 
==Description==
The following error is retrieved when performing serialisation: “The download file [PLDONGLE.DL] is not the expected size..."  
+
The following error occurs when performing product serialisation: “The download file [PLDONGLE.DLL] is empty..."  
 +
 
  
 
[[File:Capture.JPG|thumb|center||700px]]
 
[[File:Capture.JPG|thumb|center||700px]]
 
   
 
   
 
==Cause==
 
==Cause==
Sage Intelligence website is blocked by the Firewall.
+
The Sage Intelligence website is blocked by your firewall.
 +
 
 
https://www.sageintelligence.com/software/trial/sage-intelligence/downloads/
 
https://www.sageintelligence.com/software/trial/sage-intelligence/downloads/
 
==Resolution==
 
==Resolution==
Remove Sage Intelligence site from the blocked list.
+
Remove Sage Intelligence from your blocked websites list.

Latest revision as of 05:44, 16 September 2016

Products

Sage 100 2016

Description

The following error occurs when performing product serialisation: “The download file [PLDONGLE.DLL] is empty..."


Capture.JPG

Cause

The Sage Intelligence website is blocked by your firewall.

https://www.sageintelligence.com/software/trial/sage-intelligence/downloads/

Resolution

Remove Sage Intelligence from your blocked websites list.