The download file PLDONGLE.DLL is empty

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Products

Sage 100 2016

Description

The following error occurs when performing product serialisation: “The download file [PLDONGLE.DLL] is empty..."


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Cause

The Sage Intelligence website is blocked by your firewall.

https://www.sageintelligence.com/software/trial/sage-intelligence/downloads/

Resolution

Remove Sage Intelligence from your blocked websites list.