Difference between revisions of "Office 365 hanging"

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Line 15: Line 15:
'''<big>Applies To:</big>'''<br />
'''<big>Applies To:</big>'''<br />
Excel 365<br \>
Excel 365<br \>
Management Pack reports
Management Pack reports and
Reports with macros
Reports with macros

Latest revision as of 05:11, 7 November 2016

Software hangs on "Creating Excel Workbook" and the report cannot run out to completion.

Updates automatically pushed down by Microsoft Office 365.

1. Uninstall Office 365.
2. Login to the customers Microsoft 365 profile and download a new installer.
3. Install and test.
4. If this does not work try uninstalling and reinstalling the following versions, remembering to download a new installer from the customers profile (2016 32/64 Bit or Office 2013 32/64 Bit).

Applies To:
Excel 365
Management Pack reports and Reports with macros