Alchemex Academy: Problems downloading your certificate

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Alchemex Academy: Problems downloading your certificate


This site is optimised for Internet Explorer 7. If you are having problems using this site, please click here to download Internet Explorer 7. The sound in this course makes use of the Media Player 11. If you are are having problems playing the sound, please click here to download Media Player. The videos in this course makes use of the Flash Player 9. If you are having problems viewing the video, please click here to download the Flash Player. Please note that you may have to click twice on the Play button. Once to activate the video and the second to play the video.


Question

When you try to download your certificate, it says that it cannot download.


Answer

If you are having problems downloading your certificate, it could be due to the fact that you don’t have Internet Explorer 7. Please upgrade to IE 7 (you can use the link) or if you don’t want to upgrade, when downloading your certificate, select SAVE and save it onto your desktop.